Kurumi Innovations, sole proprietorship
Papenstraat 73, 2611 JB Delft, the Netherlands
Chamber of Commerce (KvK) number: 74562568 | VAT identification number: NL002499550B72
Contact form
Version 1.1, in force from 3 August 2026
This is a translation of the Dutch text for convenience. In the event of any discrepancy, the Dutch version prevails.
In these terms and conditions the following definitions apply:
2.1 These terms and conditions apply to all offers, quotes, assignments, Agreements and other legal relationships between Kurumi and the Client.
2.2 The applicability of any general or purchasing conditions used by the Client is expressly rejected, within the meaning of article 6:225(3) of the Dutch Civil Code.
2.3 Deviations from these terms are valid only if agreed in writing and apply only to the Agreement concerned.
2.4 Kurumi makes these terms available before or upon conclusion of the Agreement. They are also permanently available at kurumi.nl and will be sent free of charge on first request.
2.5 In the event of conflict the following order of precedence applies: (a) the written Agreement or order confirmation, (b) any data processing agreement, (c) the quote, (d) these terms and conditions.
2.6 These terms also apply to follow-up and additional assignments, without the need to make them available again.
3.1 The scope of the Services is set out in a written quote or order confirmation. Work not included there falls outside the Agreement.
3.2 All of Kurumi's obligations are obligations of best efforts, unless and to the extent that a specific result has expressly been promised in writing. Kurumi performs the Services with the care that may be expected of a reasonably competent and reasonably acting consultant.
3.3 Any cost savings, quality improvements, lead times or throughput increases mentioned are estimates based on the information and assumptions provided by the Client and do not constitute a guarantee.
3.4 Kurumi determines the manner of performance and which persons carry out the Services, and may replace those persons with persons of comparable qualifications.
4.1 All quotes are without obligation and valid for 30 days from the date of issue unless stated otherwise. A quote made without obligation may be revoked by Kurumi immediately after acceptance.
4.2 Quotes are based on the information provided by the Client. If that information proves to be incorrect or incomplete, Kurumi may adjust the quote.
4.3 The Agreement is formed by written acceptance of the quote by the Client, or by Kurumi commencing performance with the Client's knowledge.
4.4 Obvious errors or clerical mistakes in quotes and publications do not bind Kurumi.
4.5 A composite price quotation does not oblige Kurumi to perform part of the Services for a proportional part of the price.
5.1 Stated periods are indicative and never constitute strict deadlines unless expressly agreed otherwise in writing. Kurumi is not in default until it has received written notice of default granting a reasonable period for performance.
5.2 Exceeding a period does not entitle the Client to compensation, suspension or dissolution, subject to article 5.1.
5.3 Kurumi may engage third parties in performing the Services. Kurumi imposes on those third parties a confidentiality obligation equivalent to article 11. Articles 15 and 16 also apply to acts of third parties engaged.
5.4 If the Services are performed in phases, Kurumi may suspend the next phase until the Client has approved the results of the preceding phase in writing.
6.1 The Client provides in good time all data, documentation, system access, facilities and cooperation of its own staff that Kurumi reasonably requires, and warrants the accuracy and completeness thereof.
6.2 The Client warrants that it is entitled to provide the data and materials to Kurumi and to have them processed, that no third-party rights obstruct performance, and that a valid legal basis exists for any personal data.
6.3 The Client appoints a single contact person with sufficient authority to take decisions on its behalf.
6.4 If the Client fails to meet these obligations, Kurumi may suspend performance, and any resulting delay and additional costs, charged at the usual rates, are borne by the Client.
6.5 The Client remains responsible for the decisions it takes on the basis of the Results and for their implementation within its organisation.
7.1 Changes to the scope or content of the Services are recorded in writing.
7.2 If a change results in additional work, Kurumi is entitled to payment for it at the agreed rates and to a reasonable extension of the applicable periods.
7.3 Kurumi may refuse a requested change where performing it cannot reasonably be required of it, for example for reasons of quality, capacity or safety.
7.4 Kurumi informs the Client of additional work in advance unless circumstances make this impossible. Absent prior notice, additional work remains payable to the extent the Client understood or should have understood that it fell outside the original assignment.
8.1 Rates are agreed per project or on an hourly basis and are exclusive of VAT and exclusive of travel, accommodation and other expenses and third-party costs, unless stated otherwise.
8.2 Work on an hourly basis is invoiced monthly in arrears, project work according to the agreed payment milestones. Kurumi may require advance payment or security.
8.3 Invoices must be paid within 30 days of the invoice date, without any right of set-off, discount or suspension.
8.4 If the payment term is exceeded, the Client is in default by operation of law and owes the statutory commercial interest under article 6:119a of the Dutch Civil Code, as well as extrajudicial collection costs of 15% of the outstanding amount with a minimum of € 250.
8.5 Objections to an invoice must be raised in writing with reasons within 14 days of the invoice date. An objection does not suspend the payment obligation.
8.6 In the event of default, Kurumi may suspend performance of all current Agreements after notifying the Client in writing.
8.7 For Agreements with a term exceeding twelve months, Kurumi may adjust its rates annually in line with the Statistics Netherlands (CBS) collective wage index, with at least one month's prior notice.
8.8 In the event of bankruptcy, suspension of payments, a WHOA restructuring procedure, liquidation or attachment on the part of the Client, all of Kurumi's claims become immediately due and payable.
9.1 The Agreement runs for the agreed term or until completion of the assignment.
9.2 An Agreement for an indefinite term may be terminated by either party in writing observing one month's notice.
9.3 An Agreement for a fixed term or for a defined project cannot be terminated early unless agreed otherwise. If the Client nevertheless terminates early, it owes payment for the work performed, increased by the costs Kurumi has reasonably already incurred or committed to for the remaining term.
9.4 Either party may dissolve the Agreement in whole or in part if the other party is in attributable breach and fails to remedy that breach within a reasonable period after written notice of default.
9.5 Dissolution with immediate effect and without notice of default is possible in the event of bankruptcy, suspension of payments, a WHOA restructuring procedure, liquidation or cessation of the other party's business.
9.6 On termination all outstanding amounts become immediately due. Work already performed is charged pro rata.
9.7 Provisions that by their nature are intended to survive, including articles 11, 12, 13, 15, 16, 17 and 20, remain in force after termination.
10.1 Kurumi is not obliged to perform if it is prevented from doing so by force majeure.
10.2 Force majeure includes in any event: strikes, epidemics and pandemics and related government measures, war and terrorism, cyberattacks and ransomware, failures of internet, electricity or telecommunications services, outages at hosting, cloud or AI suppliers, failures of third parties engaged, import or export restrictions, and illness or unavailability of key personnel for whom equivalent replacement is not reasonably available within a reasonable time.
10.3 During force majeure the obligations are suspended. If the force majeure lasts longer than 60 days, either party may dissolve the Agreement in writing without any obligation to pay compensation.
10.4 Work performed before or during the force majeure event is charged pro rata.
11.1 The parties keep Confidential Information secret and use it solely for the performance of the Agreement.
11.2 The confidentiality obligation does not apply to information that is generally known without breach of this provision, that the receiving party already lawfully knew, that it independently developed, or that it is required to disclose by law or by order of a competent authority. In the latter case it notifies the other party in advance where permitted.
11.3 Each party limits access to Confidential Information to persons who need it and imposes on them an equivalent confidentiality obligation.
11.4 The confidentiality obligation applies during the Agreement and for five years thereafter. For trade secrets within the meaning of the Dutch Trade Secrets Protection Act it continues to apply for as long as they qualify as such.
11.5 On first request after termination the receiving party returns or destroys the Confidential Information, with the exception of one archive copy and copies in routine backups, which remain subject to the confidentiality obligation.
11.6 Kurumi will use the Client's name and logo and a general description of the assignment as a reference only with prior written consent.
12.1 All intellectual property rights in the Results and in the methodologies, models, algorithms, software, tools, templates and know-how used or developed by Kurumi vest in Kurumi or its licensors.
12.2 Subject to payment in full of all amounts due, the Client obtains a non-exclusive, non-transferable and non-sublicensable right to use the Results for the agreed purposes within its own business.
12.3 Without prior written consent the Client may not publish, reproduce, sell, license, reverse engineer or use the Results to develop competing services or products.
12.4 Kurumi remains entitled to use the general knowledge, experience, skills and techniques acquired during performance for other clients, provided that no Confidential Information is disclosed.
12.5 Intellectual property rights in materials and data supplied by the Client remain with the Client. The Client grants Kurumi the right to use them for the duration of the Agreement to the extent necessary for performance.
12.6 Transfer of intellectual property rights takes place only by separate written deed.
12.7 The Client indemnifies Kurumi against third-party claims relating to the materials and data supplied by the Client.
13.1 In performing the Agreement the parties comply with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
13.2 Where Kurumi processes personal data on behalf of the Client in the context of the Services, the Client is the controller and Kurumi is the processor. The parties conclude a data processing agreement within the meaning of article 28 GDPR before such processing starts. In the event of conflict, the data processing agreement prevails over these terms and conditions.
13.3 As controller, the Client warrants that a valid legal basis exists for the processing and that data subjects have been informed in accordance with articles 13 and 14 GDPR.
13.4 Kurumi may engage sub-processors, informs the Client accordingly and imposes equivalent obligations on them.
13.5 Kurumi implements appropriate technical and organisational measures within the meaning of article 32 GDPR.
13.6 The Client supplies pseudonymised or aggregated data where possible and provides no more personal data than is necessary for the Services.
13.7 The processing of personal data of visitors to Kurumi's website is governed by the Privacy Statement.
14.1 Output from artificial intelligence and machine learning models is statistical in nature. It may contain inaccuracies, be incomplete or be unsuitable for a specific case. Kurumi does not guarantee that output is accurate, complete or fit for a particular purpose.
14.2 The Client ensures meaningful human review before the Results are used for decisions with legal effects or otherwise significant effects on individuals. Kurumi is not responsible for such decisions.
14.3 Kurumi does not use the Client's data to train or improve models for other clients or general-purpose models, unless expressly agreed otherwise in writing. Aggregated and anonymised statistics that cannot be traced back to the Client or to individuals are excluded from this.
14.4 Article 12 applies to models trained specifically for the Client on its data. The underlying architecture, source code, pipelines and pre-trained components remain the property of Kurumi or its licensors.
14.5 Where third-party AI services are used in performance, the terms and processing locations of those third parties also apply. Kurumi informs the Client of this in advance.
14.6 The parties record in writing for each assignment which role they fulfil under the EU Artificial Intelligence Act. The Client is responsible for the obligations arising from its own use or deployment of the Results.
14.7 The predictive quality of models declines over time as the underlying data changes. Maintenance, monitoring and retraining fall within the Agreement only if expressly agreed.
15.1 Complaints about the Services or the Results must be notified in writing with reasons within 14 days after the Client discovered or should reasonably have discovered the defect, and in any event within 30 days of delivery.
15.2 A complaint does not suspend the Client's payment obligation.
15.3 If a complaint is well founded, Kurumi will at its option perform or re-perform the work, or credit the relevant part of the fee. The Client has no further claims.
15.4 Any claim of the Client lapses twelve months after the event giving rise to the claim, and in any event twelve months after the end of the Agreement.
16.1 Kurumi is liable only for direct damage resulting from an attributable failure on its part.
16.2 Kurumi's liability is limited, per event and per calendar year, to the amount invoiced under the relevant Agreement in the twelve months preceding the event, excluding VAT. In all cases liability is limited to the amount paid out by Kurumi's liability insurer in the case concerned, increased by the applicable excess.
16.3 Direct damage means solely: reasonable costs of establishing the cause and extent of the damage, reasonable costs of preventing or limiting the damage, and reasonable costs incurred to remedy a defective performance.
16.4 Kurumi is not liable for indirect damage, including consequential damage, loss of profit, lost savings, business interruption, loss or corruption of data, reputational damage and third-party claims.
16.5 Kurumi is not liable for damage arising from incorrect, incomplete or late information provided by the Client, nor for decisions the Client takes on the basis of the Results.
16.6 The limitations in this article do not apply if and to the extent that the damage results from intent or wilful recklessness on the part of Kurumi or its managing officers.
16.7 Liability arises only if the Client reports the damage in writing as soon as possible and in any event within the period stated in article 15.4.
16.8 The Client indemnifies Kurumi against third-party claims relating to the Services or the Results, except in the case of intent or wilful recklessness on the part of Kurumi.
17.1 During the Agreement and for twelve months thereafter, neither party will employ or otherwise engage employees or contractors of the other party who have been involved in the performance, without prior written consent.
17.2 In the event of breach, the party in breach forfeits an immediately payable penalty of € 10,000 per breach, increased by € 500 for each day the breach continues, without prejudice to the other party's right to compensation for the damage actually suffered to the extent it exceeds the penalty.
17.3 This article does not apply where the person concerned responds of their own accord to a general public vacancy not directed at them.
18.1 Kurumi may amend these terms and conditions. The version applicable to an Agreement is the version in force at the time that Agreement was concluded.
18.2 For Agreements of a continuing nature, an amendment takes effect 30 days after written notice. If the amendment is materially detrimental to the Client, the Client may terminate the Agreement in writing before that date with effect from the date the amendment takes effect.
18.3 The current version is available at kurumi.nl and states its version number and effective date.
19.1 If a provision of these terms is void or is annulled, the remaining provisions remain in force. The parties will replace the provision concerned with a valid provision that approximates its purport as closely as possible.
19.2 Neither party transfers rights or obligations under the Agreement without the other party's prior written consent. Kurumi may transfer its rights and obligations in the context of a merger, demerger or transfer of its business.
19.3 Failure to invoke a right under these terms, or delay in doing so, does not constitute a waiver of that right.
19.4 Kurumi's records constitute conclusive evidence between the parties, subject to evidence to the contrary.
19.5 These terms have been drawn up in Dutch and in English. In the event of any discrepancy between the two versions, the Dutch text prevails.
20.1 All Agreements and these terms are governed by Dutch law. The Vienna Sales Convention (CISG) is excluded.
20.2 The parties will first endeavour to resolve any dispute by mutual consultation.
20.3 Failing that, disputes will be submitted to the competent court of the District Court of The Hague, without prejudice to each party's right to seek interim relief.